AirSpace Wolverhampton (part of the Go Ape group), based at Bentley Bridge Retail Park, welcomed its first visitors to the site in Dec 2015. The £1.5 million park, which is set over two floors, has over 100 interconnected trampolines, a number of areas for a range of activities, including a performance area and wall, air bag, basketball hoops and football goals as well as dodge ball courts.
The development created 90 jobs with around 80 available to new roles based upon an ethos of staff members being at the heart of their business. They needed to recruit Air crew members, receptionists, hospitality and cleaning staff with a mix of full time and part-time roles. The key requirement was for enthusiastic individuals who are always willing to go out of their way to ensure that every customer from the second they walk through the doors has the best possible experience.
Recruitment support included 1-2-1 consultancy support on developing a recruitment solutions plan; citywide promotion of the job opportunities to promote the vacancies to Wolverhampton residents and the development of a Sector Base Work Academy via the Department for Work and Pensions, the City of Wolverhampton Council and the City of Wolverhampton College to provide training in customer service, first aid and food hygiene. CV and interview support was also provided.
AirSpace received over 900 applications with 72% of the new workforce coming from the city, 46% of whom were previously unemployed.
AirSpace were 100% positive of the support they received and valued greatly the recruitment support and training from the City Council, Wolverhampton College, the Department for Work and Pensions and other partners.
"Angela’s assistance with our recruitment process was invaluable, she helped us ensure we had the right calibrate of candidate with the correct pre-requisite for each of the roles we required including, cafe, reception and instructions roles. She also assisted in ensuring we had links in with the correct organisations and people within the council to support with our opening. Her assistance was invaluable."
Duncan Kemp, AirSpace Wolverhampton Manager